Shipping & Refund Policy
Effective Date: June 7, 2025
At Crew Merch, we’re committed to providing you with a smooth shopping experience. Below is our policy regarding shipping and refunds.
Shipping Policy
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We process and ship orders as quickly as possible.
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Once your order is placed, you will receive a confirmation email followed by tracking details once your item ships.
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Shipping times may vary depending on your location, but most orders are delivered within 5–10 business days.
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Please ensure your shipping address is correct when placing an order. We are not responsible for delays or losses due to incorrect addresses.
Refund Policy
If you’re not satisfied with your order, you may request a refund within 7 days of delivery.
To request a refund:
📧 Email us at [email protected]
📝 Include your order number and a brief explanation
Important:
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Refund requests must be made within 7 days after the order is marked as delivered.
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Items must be unused and in their original condition.
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We reserve the right to decline refund requests that do not meet these conditions.
Once your request is reviewed and approved, we will process your refund to the original payment method. Please allow a few business days for the transaction to reflect.
Questions?
For help with shipping, tracking, or refund concerns, please contact us at:
📧 [email protected]